Produce audit-ready merchant due diligence and ongoing monitoring in minutes – across websites, external signals, and policy-aligned risk drivers.
Rigorous Merchant Oversight at Scale
Traditional merchant due diligence and monitoring is manual, inconsistent, and difficult to scale. Risk and Compliance teams spend hours reviewing merchant websites, classifying products, checking policy compliance, and documenting evidence – often across multiple tools, tabs, and workflows.
Merchant Monitoring Suite unifies these checks into a single, structured workflow. It continuously reviews merchant digital footprints and external signals, then outputs an audit-ready report aligned to your organisation’s decision drivers – with a complete evidence index for efficient QA and escalation.
Key Capabilities
Customised Monitoring Around the Clock
Policy-Aligned Assessments
Generate structured due diligence outputs mapped to your decision drivers – including AUP compliance, merchant and product-level MCC recommendations, licensing and regulatory signals, and card-scheme risk indicators. Outputs are consistent across analysts and geographies, reducing subjective variance and card scheme fines.
Website and Checkout Flow Integrity
Detect and summarise critical website signals at scale: product pages, checkout detection, and off-domain redirections. Surface checkout destination domains and flag integrity issues that may indicate merchant-of-record ambiguity, marketplace structures, or potential transaction laundering patterns – supported by clear evidence references.
Reputation and Adverse Media Signals
Monitor customer reputation and adverse media with structured, reviewable summaries. Capture consumer reviews and ratings (Google, Trustpilot, etc.) and highlight recurring complaint themes relevant to disputes and consumer harm – enabling earlier intervention and better risk prioritisation.
Process Merchants You Can Trust
Move from episodic, manual merchant reviews to continuous, policy-aligned monitoring with audit-ready documentation. Identify meaningful risk changes earlier, reduce time-to-decision, and standardise your due diligence outputs across the organisation.
